FREQUENTLY ASKED QUESTIONS

How do I choose the right size?

Our garments are designed to provide comfort and freedom of movement throughout the different stages of your baby’s growth. If you are between sizes, we generally recommend choosing the larger size for longer wear.
For extra guidance, you can consult our size guide, where you will find detailed measurements for every age.

Where are your products made?

Our collections are designed and produced in the Barcelona area, working closely with local workshops and trusted European suppliers. This proximity allows us to maintain high quality standards and oversee every step of the process.
To learn more about how we work, visit our sustainability section.

How should I care for my clothes?

Every garment includes a care label with international washing symbols, composition details and production traceability.
To help preserve the softness, shape and quality of each piece for longer, you can also visit our take care guide for fabric-specific care recommendations.

Is 1+ in the family a sustainable brand?

For us, sustainability is a responsibility. It means making thoughtful choices every day. From designing long-lasting garments and producing locally to selecting certified materials and continuously improving our processes.
We are committed to creating products with care for both families and the world our little ones will grow up in.

Do you have an online store?

We choose to work mainly with local small businesses around the world, which we proudly support.
You can find your nearest retailer through our store locator.

Where can I buy your collections?

Our collections are available through carefully selected retailers around the world.
Use our store locator to find your nearest 1+ in the family store, or contact us at info@adoring-shaw.87-106-228-42.plesk.page and we will be happy to help you find one nearby.

How can I check the availability of a specific item?

Each store carries its own selection, so availability may vary.
If you are looking for a specific item, please contact your nearest retailer or email us at info@adoring-shaw.87-106-228-42.plesk.page and we will be happy to help.

What should I do if I purchased a defective item?

Please contact the store where the item was purchased, as they will be able to assist you directly.
If you need any additional support, feel free to contact us at info@adoring-shaw.87-106-228-42.plesk.page and we will be happy to help.

I am interested in becoming a retailer. How can I stock 1+ in the family?

Thank you for your interest in 1+ in the family. We are always happy to hear from stores that share our values and passion for children’s wear.
Please contact our sales team or local distributor and we will be delighted to provide further information.

Do you collaborate with influencers and content creators?

We are always open to meaningful collaborations with creators who share the values and lifestyle of 1+ in the family.
If you would like to collaborate with us, please get in touch and tell us a little about yourself. We would love to hear from you and your little one.